Effective Date: 01/01/2024
Lights Up USA (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services in Las Vegas, Houston, Austin, Phoenix, and surrounding areas.
Information We Collect
We collect only the personal information needed to provide our services, such as:
- Name
- Address
- Phone number and email
- Service details related to your Christmas light installation
We do not collect sensitive personal information (such as financial data, social security numbers, or health information).
How We Use Your Information
Your information is used only for the following purposes:
- Providing and managing your Christmas light installation and related services
- Communicating with you about scheduling, installation, maintenance, or removal
- Internal analysis to improve our services
We do not sell or share any information, including mobile numbers, consent status, or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information is used only to deliver the messages you requested and may be shared with service providers solely to provide those services.
Communications & Marketing
We will only contact you regarding services you have requested. In addition, you may receive limited marketing communications:
- No more than 2 marketing messages per month
- No more than 8 marketing messages per year
Marketing messages may include promotions, seasonal reminders, or service updates.
Your Rights to Opt Out
You may opt out of marketing communications at any time by:
- Clicking “unsubscribe” in any marketing email, or
- Replying “STOP” to marketing texts, or
- Contacting us directly at (702) 334-4028.
Service-related messages (such as scheduling confirmations) will still be sent as needed.
Data Storage & Security
We take reasonable technical and organizational precautions to protect your information against unauthorized access, use, or disclosure. Your data is stored only as long as necessary to provide services or meet legal obligations.
Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the information we have about you
- Request correction of inaccurate data
- Request deletion of your personal information, subject to service and legal requirements
You may exercise these rights by contacting us at cameron@lightsup-usa.com.
Compliance
We comply with applicable privacy and communications laws, including:
- The CAN-SPAM Act (email marketing)
- The Telephone Consumer Protection Act (TCPA) (text/call marketing)
- State-level consumer protection regulations in Nevada, Texas, and Arizona
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact Us
For questions about this Privacy Policy or how your information is handled, contact us at:
Lights Up USA
cameron@lightsup-usa.com
(702) 334-4028